RESIDENTIAL & COMMERCIAL
Water & Flood Cleanup
Basement Flood Cleanup
Complete Structure Drying
Fire & Smoke Damage
Emergency Board Up
Contents Pack Out
Smoke Odor Removal
When it comes to restoring property damage caused by water, flood, or fire, it's essential to hire a versatile contractor with extensive experience in the field of property damage restoration. Quest Restoration has been providing our customers with complete residential and commercial water and fire damage clean-up and restoration solutions since 1997. Our team of experts has comprehensive knowledge of insurance claims, including their processing and management, making it easier for you to navigate the complex insurance claim process. From submitting the claim to negotiating and settling with your insurance company, we leverage our extensive knowledge and skills to provide you with a streamlined restoration project that exceeds your expectations.
"Nothing is worse than coming home from a long day at work only to find that our sump pump stopped working and our basement flooded. Luckily, Quest Restoration came through for us! We contacted Quest as soon as we figured out there was a problem and they were there within the hour to assess the water in our basement. Luckily once again, we caught it early and Quest was there on a dime. They had a crew there within the hour and started the water restoration. We did not have to lift a finger. They stopped the flooding, did all the moving, removed our damaged items, worked with our insurance carrier, and dried out our basement. Their employees were VERY professional and extremely helpful. I would not hesitate to recommend Quest to anyone! They truly did an excellent job. Thanks again! I have and will continue to recommend you to anyone I know.."
Brad F. - Flooded Basement Cleanup
We highly recommend Quest. The owner, Mike, was amazing. He walked us through the process, helped with insurance questions, he was extremely knowledgeable and HONEST. Peace of mind in the restoration too! Pete Smith was very kind, and took great care of set up and getting our basement back to how it was before. When you're in the middle of a flood, this is who you should call.
Kim M. - Basement Flood Water Removal
I would highly recommend Quest Restoration! I called numerous companies, and Quest was not only the first to respond, but they were polite and professional. Mike, the owner, called me right away to walk me through the process and ensure he was sending enough help for the job. Pete was the on-site manager and he was honest, polite, and knowledgable. If you are in need of restoration services- Call Quest!
Kristen D. - Hotel Flood Cleanup
We returned to our home after some time at our Florida condo. We found standing water with mold on the walls in our basement. After looking on line for a record of quick and satisfied customer reviews, we called Quest. Best decision I have ever made. It was a Friday and I fully expected to not have the issue addressed til the following week. Surprise, Pete was there in less than an hour. He called in his team and they quickly began their magic. Pete and his team began and even worked through the weekend. His entire crew was very professional, and a delight to work with. They even had a female on the team, Britney. She was a big help in assisting my wife to emotionally deal with the need to make choices in what to hold on to and what needed to go. Pictures and momentos from 52 years of marriage, 3 children and even our grandchildren make it an emotion laden chore to say keep or let it go to soggy memories. Our basement is now clean, dry and mold free. Thank you to Pete and his Quest team.
Terry B. - Basement Flood Cleanup
"We recently had Quest Restoration restore our crawl space when our basement flooded. Their crews were extremely professional and worked with me on bumps in the road from the beginning of the project to the end. The team was polite, friendly, and respectful. They always let me know when they would be arriving, when they would be leaving, and we had minimal disruption in our schedule while they were working on the house. They tackled unforeseen issues when they arose, and kept us up to date as far as the progress of the job. I would highly recommend them to anyone.
Bridgette L. - Basement Flood Cleanup
We hired Quest Restoration after we had a fire at our rental property. They did a thorough inspection of the entire house and provided a detailed estimate for all of the damage that was found. Quest was professional, honest, and upfront about the entire process and cost from beginning to end, which made it easy to understand what was happening and why. They worked with the insurance company to to get everything covered, including loss of business income for several months. They were always easy to reach and answered all of our questions. Quest went above and beyond the call of duty in my experience and I would highly recommend them for your restoration needs.
RaChell F. - Fire Damage Cleanup, Restoration, & Repair
OFFICE & EMERGENCY SERVICE:
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843 Warehouse Rd.
Toledo, OH 43615
Ann Arbor Office
2723 S. State St.
Ann Arbor, MI 48104